By using this site you are acknowledging that you have read and agree to the following terms and conditions.

I reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

General Conditions

Tara Jovanović – Društvo oblikovanja nakita in lepote Tarnuljčica

Identification Number for VAT:
21307865

Company registration number:
4063546000

As an author I reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by me. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

You can review the most current version of the Terms and Conditions at any time at this page. I reserve the right, at my sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to a website. It is your responsibility to check my website periodically for changes. Your continued use of or access to my  website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

 

Description of items

As an artist I am trying my best to give you a true representation of the finished product. My items are handmade, mostly handforged and because of its handcrafted nature variations between them are possible.

Images of an item may not be its actual size, please refer to the individual product dimensions provided for the actual size of each piece.

Please note that colors and images may vary depending on the monitor and browser you are using.

Ordering and commissioning process

In my designing process I combine different materials with the approaches of classic silversmither embedding of precious and semi-precious stones, installation of casts, patina, casting and welding – with the objective to create the desired texture and shape. Every piece is carefully planned.

Some jewellery pieces are available in different sizes. If you can`t find your size, request your size by contact me via e mail: info@tarajovanovic.com  to arrange all the details. If it is possible I will gladly make a jewellery piece of your choosing or by your personal desiers.
The commissioned pieces may be a bit different from the original due to the handcrafted nature of the product. Please take a note that Meru Collection is a custom made collection and slight variations are possible between the gem stones I use in my designs.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to my Return Policy.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that I can complete your transactions and contact you as needed.

 Third-Party links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with my shop. I am not responsible for examining or evaluating the content or accuracy and I do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

I am not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Personal information

Your submission of personal information through the store is governed by my Privacy Policy. Please carefully read  Privacy and Cookies section.

Returns and Refunds

If you are not completely satisfied with the order or if you want to change to another size, you can return the purchased product within 14 days of purchase. The returned product must be unworn,  in the same condition as you received it and send in its original packaging.

Please note that you are responsible for the product until it reaches me. Once I receive the returned product and verify that it meets all requirements, I will refund your order amount. Once I´ve received your return I will send you an email with an update. Please allow up to 14 business days for the refund, refunds will always be processed via the original method of purchase.
As a buyer you are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We will return your delivery costs if the product we sent is wrong or damaged.

Please take note that if a customs declaration form is required, the goods must be marked correctly as returned item . This will ensure that no additional customs fees are incurred. In the instance that an item is incorrectly marked and a customs fee is incurred, this may be passed onto the customer. This may also delay the returns process.

If your goods arrive faulty, damaged or are not what you ordered you must inform us within 5 days of delivery and we will help you to resolve any issues as quickly as possible. Willful, malicious damage or negligence will void any rights you have to take advantage of the refund.

Before you send any refund, contact us by email at info@tarajovanovic.com

 

Cancellation

 If you changed your mind, your orders for stock items can be cancelled anytime before dispatch, please write me an email at info@tarajovanovic.com

Please note that custom made or personalized items cannot be cancelled.

 

Online Store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this site. You may not use my products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

Prices

Prices shown on the site are in EUR. We reserve the rights to change the prices at any time.

 

 

Drop Me A Line

If you have any questions feel free to contact me
info@tarajovanovic.com

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